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J Clin Pathol 2005;58:457-462 doi:10.1136/jcp.2004.021691
  • Review

Unnecessary repeat requesting of tests: an audit in a government hospital immunology laboratory

  1. J Kwok,
  2. B Jones
  1. Clinical Immunology Division, Department of Pathology, Queen Mary Hospital, Pokfulam Road, Hong Kong
  1. Correspondence to:
 Dr J Kwok
 Department of Pathology, Queen Mary Hospital, Pokfulam Road, Hong Kong; kwoksyha.org.hk
  • Accepted 31 August 2004

Abstract

Unnecessary repeat requesting of tests can make up a large proportion of a laboratory’s workload. This audit set out to establish the size of this problem and to identify the circumstances under which these repeat requests were made in a government tertiary hospital immunology laboratory. The numbers of tests for immunoglobulin measurement, common autoantibodies, and tumour markers that were repeated over a 12 month period were analysed by interrogating the Delphic laboratory computer system using a management information system for raw data enquiry protocol. Repeat requests within 12 weeks of a previous request made up 16.78% of the total workload. The total cost of the tests was estimated at US$ 132 151. The waste of technician time and reagents as a result of unnecessary repeat testing is excessive. Many of these tests might be eliminated with the use of interventions such as computerised reminders.

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